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Managed Live Chat That Converts

Capture more website leads, improve customer experience, and stay responsive 24/7 with our AI-powered human-managed chat solutions.

Experience The Hybrid Future

Our Hybrid system combines the speed of AI with the empathy of human experts. See how a typical interaction flows in real-time.

Instant Context

AI gathers requirements before humans even join the chat.

Smooth Handoff

No repetition. Our agents see full history immediately.

Funnelux Chat Support
FX
Hi! Welcome to Funnelux. How can we help you grow today?

24/7

Coverage Across All Timezones

10s

Average Initial Response Time

35%

Increase in Lead Volume

0

Staffing & Training Headaches

Perfect for small teams

Live Chat AI

For businesses that want instant answers 24/7, our unique conversational AI chatbot learns from your existing content and responds accurately and capture enquiry details.

  • AI-only 24/7 chat that answers instantly and never misses a website visitor.
  • Trained on your content to deliver accurate, on-brand responses (not generic chatbot fluff).
  • Built-in lead capture + qualification, with automatic summaries sent to you or your team.
  • Proactive, conversion-focused prompts that turn browsing into enquiries — with easy setup and updates.
  • Go live in less than 10 minutes with a fully customisable widget for your website.
Live Chat Widget with Unlimited Chats
£69 / month
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Live Chat AI

Live Chat Hybrid
AI Assistance, human responses

Live Chat Hybrid (AI + Your Team)

Use AI live chat to triage and answer common questions, with the option to route complex or high-intent enquiries to a member of your team.

  • AI handles the first response, instantly with FAQs and common queries 24/7, so visitors get help straight away.
  • Smart triage that qualifies enquiries and asks the right follow-up questions to gather what your team needs.
  • Seamless handoff to your team when it matters to route complex questions or high-intent leads to a member of your team. Full chat context passed over.
  • Provides better customer experience with lower workload for your team, faster resolution, and more conversions.
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Live Chat Assist (AI + Managed Customer Service)

A complete business online chat support service run by our UK based receptionists. We handle conversations, capture leads, and send clear summaries to your team.

  • AI greets, answers basics, and qualifies the enquiry gathering key details before escalating so every handover is smooth and informed.
  • Seamless handoff to UK-based trained receptionists, the conversation moves to our fully managed team who respond in your brand tone.
  • Complete managed customer service on live chat, we resolve queries, manage more complex requests, and keep conversations moving.
  • Lead capture + clear summaries sent to your team. Every chat is logged, contact details are captured, and you receive concise summaries.
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Live Chat Assist

Why Choose Managed Live Chat?

Higher Lead Quality

We qualify visitors in real-time, filtering out the noise and delivering high-intent leads straight to your inbox.

Customer Experience

Studies show 73% of customers prefer live chat for its instant gratification. We ensure that experience is flawless.

Fully Scalable

Whether you have 100 or 100,000 visitors, our system scales instantly without increasing your internal workload.

Our Seamless Setup Process

01

Brand Discovery

We analyze your website, existing FAQs, and brand tone to ensure our chat service feels like a natural extension of your team.

02

AI Configuration

Our engineers train the AI engine using your specific business data, ensuring accuracy and helpfulness from day one.

03

Team Integration

For Hybrid and Managed plans, we integrate our UK team with your workflows for seamless lead handoff and triage.

04

Optimization

We perform weekly audits of chat transcripts to fine-tune responses and maximize your visitor-to-lead conversion rate.